Access programs

Patient assistance

Manufacturer programs shift rules, budgets, and enrolment windows often. We help your counselling desk understand what is open, what paperwork is mandatory, and what timelines actually look like — without promising outcomes we cannot control.

Talk to support
Patient counselling and care coordination — assistance program support

How we support your team

Think of us as the procurement + access liaison: we chase manufacturer desks, align documents with your pharmacy format, and keep a single thread so families are not bounced between three WhatsApp groups.

Financial support & copay

Manufacturer-funded schemes that reduce out-of-pocket cost for eligible patients. Rules change by brand, city, and income documentation — we help your desk know which folder to open first.

Compassionate / named access

When a molecule is not yet stocked or is import-only, paperwork and hospital ethics committee alignment matter as much as the PO. We stay parallel on supply and documentation.

Continuity after protocol change

When a ward switches lines mid-quarter, patients mid-course need bridging. We map what the old program allowed vs what the new one requires so counselling does not improvise under pressure.

Hospital setting — patient assistance in clinical context

What speeds things up

  • Therapy line and molecule — exact brand or INN if the program is brand-tied.
  • City and treating centre — some programs are geography-bound.
  • Where the patient is in treatment — new start vs continuation changes document sets.
  • Your internal SPOC — one email thread beats seventeen forwards.

What we will not do

Clear boundaries keep everyone safe — clinical, legal, and reputational.

  • We do not guarantee approval — manufacturers and insurers make final eligibility calls.
  • We are not a substitute for your hospital’s medical or ethics committee decisions.
  • We do not collect patient health data beyond what you choose to share for sourcing; handle PHI per your policy.
Research and access — specialty therapy support

Start a conversation

If you already have a patient on file, mention the therapy line and city in your first message — it helps us route you to the right manufacturer lane faster.